The ConferenceManager (CM) is a trusted staple in enterprise and federal spaces for over two decades. Known for its ease-of-use, flexibility, and dynamic functionality, CM continues to build on its maturity and reputation of reliability, quality, and functionality.
While many solutions in the enterprise space take a “one size fits all” approach to communication and collaboration, ConferenceManager’s most distinguishing feature is its ability to meet the unique needs of almost any enterprise workflow. Here are just a few key features that allow the ConferenceManager to be unmatched by its competitors.
- 24 – 500+ ports of capacity per system
- Intuitive interfaces for real-time conference and system management
- Flexible deployment options (on-premises, private hosted, hosted)
- Scheduled or ad-hoc conferences
- Private/sub-conferencing support
- Extensive reporting capabilities
- Lifetime Support Guarantee
- Support for HD audio
A traditional conferencing solution at its core, ConferenceManager is built for dynamic integrations with specific industry workflows and requirements. Its focus on flexibility, whether that be in scale or feature/functionality, offers a unique opportunity for customers to build a customized tool that streamlines business efforts and maximizes productivity.
Beyond our focus on high security and reliability, one of the primary strengths of ConferenceManager is its extensive feature set, engineered to embrace unique business processes and industry specific workflows. From real-time call management to our flexible deployment options, each CM can be easily customized to meet your organization’s individual requirements. Review some of our existing vertical solutions below, but don’t stop there; if you don’t see your industry listed, we’d love to discuss how we can help meet your unique needs.
Unique Industry Applications:
- Healthcare Transfer Centers
- JITC Conferencing
- Financial Trading Communication
- Executive Call Management
- Remote Courts & Legal Collaboration
- Crisis Management
- Education Collaboration
- Energy and Utility Communications
Powerful Capabilities in a Single System
The Operator Console is a dynamic tool that allows for real-time support and monitoring of the of the ConferenceManager system, allowing Operators or Agents to manage multiple conference calls simultaneously through a single powerful interface.
- Manage & view multiple conference calls simultaneously
- Queued calls are color coded based on their wait time
- Drag and drop incoming callers into conferences
- Dial out to new participants or perform blast dial
- Can support multiple Operator stations
- Users dial *00 for Operator support
ConferenceContinuity is the CM’s high availability offering, which includes a dedicated stand-alone server that integrates with the ConferenceManager platform and provides high availability and disaster recovery in a simple, easy to manage package insuring that the ConferenceManager will be available in all critical circumstances.
Emergency Management & Notification
With up to 500 ports of capacity, ConferenceManager has a powerful reach as an Emergency Management & Notification tool. Its unique blast dial functionality gives it the ability to initiate mass dial-outs, connecting multiple designated emergency response teams at once or notifying large groups with a recorded message.
Blast dial can be quickly and easily initiated by a single user, either over the phone or from the web-based GUI. Once initiated, the system will then automatically call up to three (3) numbers (in rotation or concurrently) for each contact/emergency personnel on the associated list. Once all parties are connected, emergency teams can efficiently work to address the matter at hand, enhancing overall response efforts and minimizing response times.
The ConferenceManager is a versatile conferencing and collaboration solution, built for government and commercial enterprises of all sizes. CM is available as a server appliance or virtually deployed, and offers high definition, high capacity, audio and web conferencing for small to large enterprises and industry specific workflows.
- Support for VMware Installations – VMware vSphere 7 Essentials
- Administrator Browser Support – Chrome and Microsoft Edge
The JITC certified ConferenceManager5v is a state-of-the-art, virtualized audio conferencing platform engineered to deliver a highly secure audio conferencing for the Department of Defense. The system is compatible with all APL-listed voice switches and offers unmatched operational flexibility (supporting ad-hoc and scheduled conferences, as well as pre-set blast dial sessions).
The ConferenceManager5v has been certified by the Defense Information Systems Agency (DISA) Joint Interoperability Test Command (JITC) Certification testing and is listed on the Department of Defense (DoD) Unified Capabilities Approved Products Listing (APL) Accreditation.