The Video Call Center is a web-based transfer solution built with dynamic WebRTC technologies. WebRTC, or Web Real-Time Communication, is a method of communicating through voice, data, or video using Web Browsers. Seizing upon the opportunity to utilize this cutting edge communication technology, Compunetix has created the Video Call Center as a user-friendly solution to help alleviate the poor customer experience generally associated with web communication. The reliability and customizablity of this intuitive solution lets users take the leap into the next generation of high quality remote video communications with patients and customers alike.
Call Center Features
Real Time Video Call Transfer
Enriched Customer Experience
Brandable and Customized Experience
Customize the entrance form for your customers and seamlessly embed your website themes in the Video Call Center experience. Show custom video or images on hold while the customer is waiting to be connected.