Alternate Communications During Cyber-Attacks & Immediate Response Situations
In today’s world, cyber-attacks and emergencies are more prevalent and sophisticated than ever before. Cyber-criminals are evolving; finding new ways to exploit vulnerabilities in networks and systems, making it increasingly difficult for organizations to protect themselves.
One way to prepare is securing a secondary communications solution to ensure functionality in the event of an emergency. One of the key reasons a secondary communications solution is necessary is because it provides a backup plan in case the primary communication system is compromised. For example, if an organization’s primary system is hacked, a secondary system can be used to send and receive critical communications. This ensures that the organization can continue to operate even in the face of a cyber-attack. With a secondary communication solution, organizations can ensure that only authorized individuals have access to the systems and can continue to send out accurate and reliable information.
A secondary communications solution also plays a vital role in disaster recovery. It can help organizations to respond to cyber-attacks and other disruptions quickly and effectively by providing a reliable and secure way to communicate with employees, customers, and other stakeholders. Furthermore, a secondary communication solution can also help organizations to comply with various regulations, such as the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). These regulations require organizations to have measures in place to protect sensitive information and to have a plan for responding to data breaches. A secondary communication solution can help organizations to meet these requirements by providing a secure and reliable way to communicate with customers and other stakeholders.
With up to 500 ports of capacity in a single virtual solution, ConferenceManager has a powerful reach as an Emergency Management & Notification tool. Its unique blast dial functionality gives it the ability to initiate mass dial-outs, connecting multiple designated emergency response teams at once or notifying large groups with a recorded message.
Blast dial can be quickly and easily initiated by a single user dial out. The system with then automatically call up to three (3) numbers for each contact/emergency personnel on the associated list. Once all parties are connected, emergency teams can efficiently work to address the matter at hand, enhancing overall response efforts and minimizing response times. For more information regarding emergency management and notification, please see the Office of Emergency Communications’ case studies.
From fire departments and police stations to airports and subway systems, when emergencies occur, every second counts. First responders and executive management teams need an easy and efficient way to connect and collaborate on emergency response efforts as quickly as possible with minimal effort. Our Emergency Conferencing solutions use the ‘blast dial’ feature to trigger an emergency ring-down, eliminating wasted time or manual error, allowing personnel to join the conference on the fly.
When the first responder picks up a dedicated phone, it instantly creates a conference and triggers a blast dial‐out to other members of the response team. As each team member picks up, they are immediately joined to the emergency conference in progress. With scalable and flexible capacity options, the application can support multiple emergency incidents simultaneously on both SIP and PSTN telephony. Customers can rest assured that in a time of need, all first responders can be reached quickly and easily.
The newest addition to the CM family, ConferenceManager5v (CM5v) is a virtually deployed, high definition, high capacity, audio and web platform for large enterprise and industry specific workflows.
The JITC certified ConferenceManager5v is a state-of-the-art, virtualized audio-conferencing platform engineered to deliver a highly secure audio conferencing on the Department of Defense (DoD) secured networks. The system is compatible with all APL-listed voice switches and offers unmatched operational flexibility (supporting ad-hoc and scheduled conferences, as well as pre-set blast dial sessions).
In closing, cyber-attacks are becoming more sophisticated and frequent, and organizations must take steps to protect themselves. Primary and secondary communications solutions are necessary components of any organization’s cybersecurity strategy. Compunetix ConferenceManager with Blast Dial allows organizations to maintain control of their communications, aids in disaster recovery, ensures compliance with various regulations, and is an essential tool to minimize the impact of any cyber-attack.
For more information, please contact us.