Compunetix recently teamed up with the National Rural Health Association (NRHA), a nonprofit organization that focuses on rural health issues through advocacy, communications, education, and research.
The obstacles faced by healthcare providers and patients in rural areas are vastly different compared to those in urban areas. Rural Americans face significant barriers such as geographic distances, lack of public transportation, and dire healthcare provider shortages. Furthermore, economic factors, cultural and social differences, educational shortcomings, isolation, and lack of recognition by legislators all conspire to create healthcare disparities and impede rural Americans in their struggle to lead healthy lives.
“Access to providers, even family physicians, is a problem. If you want to go to an OB/GYN, depending on where you live in the country, you may have to go 200 miles.” – Gary Hart, PhD, University of North Dakota School of Medicine and Health Sciences
Telehealth is one way to provide quality healthcare in rural communities that is personalized, accessible through technology, and centered around the patient’s needs. Technology can reduce or eliminate significant obstacles, such as hours of drive time. Even before COVID-19, rural communities were losing providers, making telehealth increasingly appealing to augment limited provider resources.
Compunetix has documented success providing secure telehealth solutions to rural hospitals and medical practices. For example, we partnered with Clinch Memorial Hospital in Homerville, Georgia to bring telehealth to their community. In the past decade, seven rural hospitals in Georgia have closed due to financial constraints, leaving communities without healthcare providers, most notably OBGYNs and pediatricians. Clinch Memorial Hospital was on a similar path until Angela Ammons was appointed to CEO. Ammons was able to change the company’s culture, implement new innovative programs, and expand service lines. This turnaround enabled a multitude of improvements, such as a new family practice, Compunetix telehealth portal for patient care, online pharmacy system, medical stabilization program, updated medical equipment, and much more.
To assist during the pandemic, Compunetix launched a healthcare assistance program, which enabled healthcare professionals and staff to utilize, at no charge or obligation, our Video Call Center for healthcare solution. This program focused on connecting physicians and patients in rural and underserved communities across the country.
Video Call Center (VCC) for healthcare is a browser-based, real-time voice and video workflow solution for healthcare providers that need to remain available to their patients in safe and secure manner. This HIPAA compliant solution enables secure communication with no download or application installation. Patients need only click a secure link to be connected with a healthcare provider via internet voice and video.
Compunetix’s expertise in the telehealth industry combined with Clinch’s dedication to providing accessible healthcare in their community created a successful partnership. Click here to read case study.
See the power of VCC live. Get a personalized demonstration of the power of VCC with a Compunetix specialist.