Back To School: Welcoming Students with a Virtual Student Lobby
Back to School
This month approximately 19 million college students are headed back to school across the United States. Whether in-person or remote, August is a demanding time for administrators, educators, students, and staff.
To help ease the transition back to school, many educational institutions are creating virtual student support centers that make it easy for students and administrators to communicate remotely and accomplish necessary tasks, such as class registration, academic advising, and answering general questions. Creating an integrated virtual student lobby and support center can transform an institutions’ workforce by enabling remote face-to-face video communications that can improve efficiency and accessibility while also offering convenience to students and staff.
Compunetix Video Call Center
Compunetix Video Call Center (VCC) offers an advanced workflow solution for administrative services that provides one-click virtual access, with or without an appointment. VCC gives college administrators and staff the flexibility to meet with students from their home, office, or other convenient locations. VCC also generates data that can be analyzed to gain insights and make data-driven decisions. Colleges can leverage this data to identify bottlenecks, optimize student processes, and drive continuous improvement.
The growing demand for virtual learning is increasing, as more students, educators, administrators, and staff recognize its benefits. On-demand staff availability allows for flexibility, affordability, improved skillsets, and improved school-life balance. It allows many college students to maintain their jobs, care for children, or simply prioritize self-care. Higher education is evolving; students have jobs, families, and other commitments that may prevent them from going to school in-person. Offering virtual on-demand communication and distance learning is a combination that can increase access to higher education to students from all backgrounds.
Provide These Student Services Virtually with Video Call Center
- Financial Aid
- New Student Orientation
- Well-Being Appointments
- Academic Advising
- Technical Support
- Class Registration
Education and Distance Learning Solutions
Beyond virtual student support services, Compunetix also provides distance learning solutions. Distance learning has been an instrumental tool in expanding education in recent years. With communication and collaboration technologies like ours, K-12 and higher education institutions are able to offer classes, tutoring, and more flexibility to students and educators, no matter where they are.
Compunetix distance learning solution provides a reliable and secure tool for educators to conduct lectures or collaborative classroom experiences. Integrated with our call management tools like our Audio and Operator Console, teachers can easily manage their individual classes, while Help Desk Operators monitor all live classes, place or move incoming student callers to their correct classroom, and respond to any potential requests for assistance.
Interested in improving your online student services and/or distance learning program? We are happy to share how we have helped other colleges and universities in your state. Please call or email our video expert, Donna Collins at 714-473-3447, for more information or to set up a custom demonstration of Video Call Center.