In many states across the U.S., the county property tax assessment process is complex. In various counties, it takes four to five months to assess all properties, and if a property value increases by $1,000 or more compared to the prior year, property owners will receive a notice of appraised value by mail. Property owners can legally protest their appraised property value themselves or hire an agent to represent them. A protest, which can be filed online, in-person, or by mail, starts an informal process that begins with a discussion between the property owner, or agent, and a county appraiser. If an agreement is not made, an Appraisal Review Board (ARB) hearing will be scheduled.
Appraisal hearings give property owners the opportunity to present evidence to challenge an official property assessment to encourage a fair and just distribution of the tax burden. Recently, many counties made provisions to enable remote appraisal hearings, which is now the preferred method of conduct. Remote hearings offer convenience, efficiency, and accessibility.
The transition from in-person, traditional hearings to remote hearings is challenging. Compunetix offers services to guide you through the challenging transition process, and our solution offers an efficient means of conducting remote property appraisal hearings. To replicate brick and mortar hearing rooms, our customized solution enables property owners, property agents, and others to easily join and hold hearings remotely. Moreover, Compunetix can customize and tailor solutions to meet the unique requirements of different counties.
The Compunetix ConferenceManager (CM) is a feature-rich audio and web conferencing platform designed with the flexibility to adapt to specific business and industry workflows. This secure and reliable solution, built for effective collaboration, provides seamless access for administrators, users, and guests for operations, executive meetings, hearings, and more. ConferenceManager offers real-time call management, private conference rooms, and encrypted recording for future playback.
Appraisal Solution Features & Benefits
- HD audio & video
- Custom themes and branding
- Call monitoring & recording
- Customizable features & functionality
- Extensive reporting capabilities
- Shared desktop control
- No downloads required
- WebRTC technology
Powered By the Operator Console
The ConferenceManager is engineered with a dynamic operator interface that is central in enabling the client’s unique, customized workflow. The Operator Console is a powerful tool that allows one or multiple operators to monitor and assist multiple active hearings simultaneously.
- Automated answering and ID intake for incoming callers
- Drag & drop participants into virtual hearing room
- Start and stop recordings between each hearing
- Validate & edit property IDs for accurate archival (recordings stored based on property ID)
- Operators can join active hearings for troubleshooting
- Added security with oversight of all system activity
For more information regarding our remote appraisal hearing services, please email Jamie Verble