Compunetix Video Call Center (VCC) is a browser-based, real-time voice and video workflow solution used in industries such as healthcare, finance and banking, government, and retail. Organizations can easily integrate VCC into their existing website or portal to virtually replicate in person interactions with live video communications, building meaningful connections with patients and clients. Built with dynamic WebRTC technologies, this reliable, customizable, and intuitive solution lets users take the leap into the next generation of high-quality remote
VCC is integral for healthcare providers that need to remain available to their patients in a safe and secure manner. This HIPAA compliant solution enables secure communication with no download or application installation. Patients need only click a secure link to access the provider’s virtual front door via internet voice and video.
Retailers can now curate a seamless self-service experience with live video and chat integrations into websites and/or in-store displays. This provides additional customer service support during busy seasons or peak traffic times.
Compunetix works with government agencies and departments to better understand their workflows. Our secure solutions integrate with existing environments and combine convenient access technologies with the core switching and multi-point communication capabilities of our best-in-class voice, video, and web platforms.
With ever-improving and innovative technology, banking and finance clients can now have the convenience of banking on-the-go, with the personal interaction of a live banking representative. Compunetix Video Call Center (VCC) enables clients to securely connect with a representative wherever they are, whenever they want, using their PC, smart devices, or from banking kiosks. No downloads required.
Compunetix solution expert, Donna Collins, will be at two upcoming events in May:
ATA 2022 Conference & Expo
ATA is the world’s largest telehealth innovation event, where providers, technology developers, business professionals, and leaders across the healthcare sector convene to have an in-depth, thoughtful, and critical discussion about the future of global healthcare.
Annual Rural Healthcare Conference
The National Rural Health Association (NRHA) and rural health leaders from across
the country will host a hybrid event to help raise the standard for rural health with over 80 innovative, practical, and cost-saving sessions.
Can’t attend? Contact us today to set up a VCC demonstration!