Are you looking for a more streamlined approach to virtual meetings between staff and students, especially during busy registration periods? Automate your virtual student services securely through your website with Compunetix Video Call Center (VCC). We offer an advanced workflow solution for administrative services that provides one-click virtual access, with or without an appointment.
Distance learning and virtual administration make education and job training more accessible for students. It also gives college administrators and staff the flexibility to meet with students from their home, office, or other convenient locations. The growing demand for virtual learning is increasing, as more students, educators, administrators, and staff recognize its benefits. On-demand staff availability allows for flexibility, affordability, improved skillsets, and improved school-life balance. It allows many college students to maintain their jobs, care for children, or simply prioritize self-care. Higher education is evolving; students have jobs, families, and other commitments that prevent them from going to school in-person. Offering virtual on-demand meetings and distance learning is a combination that can increase access to higher education to students from all backgrounds.
With Video Call Center (VCC), students have the option of communicating with their advisors and administrators face-to-face from any location, at the student’s convenience. From academic advising to financial aid, VCC is an intuitive video call center solution. Overall, virtualizing student services can offer a more convenient, efficient, accurate, secure, and cost-effective way to support and serve students.
Provide Student Services Virtually
- Enrollment
- Admissions
- Financial aid
- New student orientation
- Academic advising
- Mental well-being
- Class registration
- General support
Virtualizing student services can offer a number of benefits, including:
- Convenience: Virtual student services allow students to access human-to-human support and resources from any location with an internet connection, rather than having to visit a physical location.
- Efficiency: Virtual student services can help streamline the process of accessing all the support and resources, as students can easily find the information they need and complete necessary tasks online in one session.
- Accuracy: Virtual student services can reduce errors and inconsistencies that can occur with manual processes.
- Security: Virtual student services can offer increased security for sensitive student interactions, as they typically include measures such as encrypted connections and secure login procedures.
- Cost savings: Virtual student services can save time and resources by eliminating the need for paper-based processes and the need for students or staff to physically visit a service location.
About Video Call Center
Compunetix Video Call Center is a web-based transfer solution built with dynamic WebRTC technologies. WebRTC, or Web Real-Time Communication, is a method of communicating through voice, data, or video using Web Browsers. Seizing upon the opportunity to utilize this cutting-edge communication technology, Compunetix has created the Video Call Center as a user-friendly solution to help alleviate the poor customer experience generally associated with web communication. The reliability and customizability of this intuitive solution lets users take the leap into the next generation of high-quality remote video communications with patients and customers alike.
Video Call Center Technology Key Benefits
- No Downloads Required
- High Quality Audio & Video
- Real-Time Video Call Transfer
- Call Monitoring & Recording
- Easy Branding & Customization
- Secure Login & Encrypted Connection
- Video On Hold Message
- Branded Entrance Form
- Flexible Deployment
- Dashboard Reporting
- Geo-Location
- Scheduling
Meet Our Video Expert: Donna Collins, Video Solutions Manager at Compunetix
Donna Collins has been a video solutions expert with Compunetix for 5 years. Combined with over 20 years selling SaaS, call center technology, video collaboration, cyber security and application network performance and control solutions, Donna is skilled at making complex technology decisions simple for global businesses, health systems, universities, government, utilities, and telcos to adopt and thereby compete more effectively now and in the future. With a combination of expert product knowledge, and strong relationship and consultative selling skills, Donna has consistently helped her clients realize increased productivity and profits by leveraging the world’s most advanced telecommunications and network technologies.
Contact Donna today to learn more about how VCC can streamline and automate your student services!
