WebRTC videoconferencing is becoming an increasingly capable means of serving numerous demanding industries by delivering powerful, yet practical, real-time web communication applications. A closer look at the specific needs of three of the vertical markets can help to understand the unique videoconferencing features and what purpose they serve to a particular client. As previously mentioned in ‘Intro to WebRTC,’ the first of this two-part series, WebRTC is able to adapt to serve the customer.
Multiple segments of the business world can benefit from the flexible advantages browser-based video communications bring to the table. A few potential and current examples of leveraging WebRTC with real-time video include…
Education: The use of this technology to help broaden conventional and non-conventional teaching methodologies is transforming modern education. Customizable multipoint real-time video, coupled with features such as polling, Q&A sessions and presentation/blackboard sharing, empowers a more innovative, effective and intuitive educational process. WebRTC technology lessens institutional dependency on proprietary hardware platforms while providing broader access and greater convenience for students.
Banking: WebRTC banking implementations can provide a secure and convenient financial experience to end-users. Live agent interaction when discussing fiduciary concerns provides a measure of focus, security and confidence. Some of the features that highlight the WebRTC banking application include secure, encrypted connections, one-click to connect user interface screens and content sharing. Additionally, banking services are able to customize the WebRTC interface to fit their brand and meet their needs. Recently, some banks have embedded WebRTC technology into their mobile banking apps for assistance and customer service.
Telemedicine: Healthcare is a bitterly contested issue throughout our nation, with most of the discussion centered on how to make it cheaper yet more comprehensive for all. According to a Forbes article, the number of virtual doctor visits is slated to double by the year 2020. WebRTC can help enable patients to receive timely and convenient treatment (via videoconference) while decreasing costly co-pays. WebRTC video is also capable of being integrated into diagnostic software that allows doctors to properly diagnose health issues. Telemedicine streamlines the communication of doctors, surgeons and patients through sharing capabilities and moderated Q&A sessions – features that conventional healthcare is not always capable of providing.
Click here to download the Compunetix telemedicine solution sheet to learn more about interesting telemedicine applications for WebRTC.
In today’s increasingly autonomous society, applications of WebRTC are seemingly endless. An organization that wants to optimize the utilization of the video-conferencing service needs to plan for a video/web conferencing solution fitted to its internal processes.